To secure your requested date and time, a non-refundable retainer fee of $150 is required at the time of booking. This retainer will be applied toward your final event total.
Guest Count & Inventory Policy:
- Final Guest Count: Your final, guaranteed guest count must be submitted exactly 7 days prior to your scheduled event.
- Inventory Preparation: Because our Premium Take-Home Bags, fresh snack platters, and custom mocktail elements are prepared specifically for your group size, your final invoice will be billed according to your guaranteed guest count. We cannot issue refunds or lower the invoice amount if fewer guests attend on the day of the event.
- Additions: Additional guests may be added up to 72 hours before the event, subject to product availability, and will be billed at the standard per-person package rate.
Cancellations & Rescheduling:
- If you need to reschedule your party, you must notify us at least 14 days prior to your event date. Your non-refundable retainer can be transferred to a new available date within 90 days.
- Cancellations made less than 14 days before the event will result in the forfeiture of the retainer. Cancellations made less than 7 days before the event will be billed for 50% of the remaining total balance to cover custom inventory costs.